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Contact Footasylum Customer Service

How to Reach a Person at Footasylum

Verified Contact Information

Customer Service:

  • +44 170 671 4299
    IVR / Automated System Only (No Human Option)

Jobs/ Career:

recruitment@footasylum.com
customerservices@footasylum.com
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Footasylum Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Footasylum Phone Number
+44 170 671 4299
Average Hold Time
Less than 1 minute
Most Popular Footasylum Email Address
customerservices@footasylum.com
Footasylum Live Agent Availability
48% of callers successfully reach a real person
Issue Resolution Rate
Low (4% reported full resolution)
Footasylum Customer Service Rating
4.1 out of 5
View full overview

How to Contact Footasylum?

How to Contact Footasylum?

The phone number for customers to contact Footasylum Customer Service is 441706714299. This dedicated Footasylum contact number line means that customers will be able to call and speak to a real person. If you have a query, complaint, or feedback to pass across, then this is one of the best ways of contacting the Footasylum team. This way you can actually speak to a real person when you call, you can always be assured of one-on-one help and quick solution to any problem that you may be facing.

The company has a specific Footasylum email for clients to contact their customer care department, which is customerservices@footasylum.com. It is the official email address where customers who prefer email communication channels write to, and through it, a large percentage of customers seek solutions to their problems. For any issue you may require help with an order, have a query regarding a product, or seek help on any issue, the best way to contact the Footasylum team is through the email address. When contacting Footasylum customer service email address, you will receive a quick and courteous reply from a specialist who will do his best to help you sort out the issue as fast as possible.

The Footasyum customer service is also present during the week and the operation time is quite suitable since it is during the time most people are at work. The customer service team is available to answer the queries, help and sort out the issues from Monday to Friday at 9:00 am to 5:30 pm. It implies that customers can manage their schedule for the day knowing that they can reach out to Footasylum’s customer support whenever they want during the stated times.

Footasylum headquarters is at Footasylum Ltd, Point 62 Touchet Hall Road, Stakehill Industrial Estate, Manchester, England M24 2RP, United Kingdom. It is the main corporate office of the company, and from here, the general management and administration of the company occur. This is the best place to find information regarding the Footasylum team, or get in touch with them if needed. Situated in Manchester, conveniently close to major transport networks, Footasylum address is an excellent place to work as well as explore.

To get connected with their reps through Footasylum live chat, you just need to go through their official website, which is footasylum.com and to get the answer you require, go to the “Help” or “FAQs” tab located on the top of the website. Move down to the “Contact Us” tab, then click on the “Live Chat” link. A new window with the title ‘Chat’ will appear on the screen; you can then begin to type your message to the Footasylum support team. They will reply to you in real-time, most of the time within their working day, which is Monday to Friday between 0900 and 1700 hours GMT. Be ready with your order number, their product information or any other information that may help in answering your question.

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Contact Information

Footasylum Website:

Footasylum Help Center:

Corporate Office Address:

Footasylum ltd
Point 62 Touchet Hall Rd Stakehill Industrial Estate
Manchester, England M24 2RP
United Kingdom

Other Info (opening hours):

Hours:

Monday - Friday: 9:00am - 5:30pm


Other Location:

Sandbrook Park, Rochdale,

North West England

OL11 1RY, GB

More contact details

Fax:

+44 0844 209 0854

Summary of Footasylum Customer Service Calls

5.8K TOTAL
CALLS
00:00 AVG CALL
DURATION
4% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Footasylum?

Shipping and Delivery Question:

  • “Delivery issues”
  • “Regarding about parcel”
  • “Left parcel”

Return/ Replace Question:

  • “Incorrect Item sent /ordered”
  • “Change size of my order”
  • “Exchange”

Refund Question:

  • “They gave a refund instead of an exchange”
  • “Refund”
  • “Waiting on a refund”

Request for Information Question:

  • “About my parcel”
  • “About my order”
  • “To check if I placed my order properly”

Product/ Service Question:

  • “Problem with return”
  • “Problem with delivering”
  • “Ordered Junior hybrid full zip hoodie zavette on line only have product code 4119968 order through kalna”

Payments and Charges Question:

  • “I been charge three time but I received only 2 orders”
  • “Overcharged”
  • “Fraud”

Activation/ Cancellation Question:

  • “Order didn’t arrive been over two weeks and want cancel it now”
  • “To cancel a order that I made”
  • “Cancellation”

Account Question:

  • “Rewards on hold”
  • “Can’t create an account”
  • “Doesn't recognize my email when paying for my clothes”

Staff Question:

  • “Customer service paid for order and time scales over and no emails”
  • “Customerservice query”
  • “Unhappy with services”

Cards Question:

  • “My gift card is not working”
  • “Gift card issue”
  • “Stolen gift card”

Website/ Application Question:

  • “Website issues”
  • “App will not accept bar codes on my purchases”

Employment Question:

  • “Payroll”

Other Question:

  • “Wrong email”
  • “I haven’t received my items”
  • “Haven’t had my order it’s been 8weeks”

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Frequently Asked Questions

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